Online "Trust and Safety" ensures secure and trustworthy environment at your platform; protecting users from harm and fraud

Our trust and safety specialist measures on online platforms shield users from harm, harassment and fraud, fostering a secure and confident environment. 

trust and safety

Benefits of Trust and Safety

From helping regulate brand image to providing key insights, Trust and Safety advantage with Foiwe

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Customer Confidence

We establish trust and safety measures build confidence among customers and users. When individuals feel secure, they are more likely to engage with a service, platform or brand.

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Brand Reputation

Our trust and safety experts play a vital role in building a brand reputation. A positive image fosters loyalty and attracts new customers through word-of-mouth.

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User Retention

We provide safe and trustworthy environments to promote user loyalty. Users are inclined to stick with a service or platform that consistently values their security and welfare.

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Prevention of Harm

Trust and safety measures on online platforms prevent harm, fostering a healthier and more inclusive environment by curbing harassment and misconduct.

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Reduced Fraud and Risk

Provide strong trust and safety measures to mitigate the risks of fraud and malicious activities, thereby lessening financial losses and legal complications for both businesses and individuals.

Our Key Metrics

We are passionate about our work. Our analysts stay ahead of the curve to provide engaging and stable experience.

0 M
Items Moderated each day
40 K
Profiles Reviewed each day
90 %
Average Accuracy
0 M
Live Streams each day
5 Y
of Experience
90 %
Availability

Join us in promoting a more inclusive and welcoming digital space

Enhance the safety and inclusivity of your users’ online journey, regardless of whether your product pertains to a marketplace app, LGBT+ community, adult platform, gaming, video sharing apps or other general platforms, through the implementation of our Trust and Safety solutions. Make the well-being and respect of your users a priority, nurturing a welcoming digital atmosphere for everyone.

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Tailor-made and scalable solution for all content moderation needs

While a few platforms are tackling the issues related to content moderation, others are still in the process of determining their starting point. In contrast, we have already successfully implemented it.
content moderation advantages

With your dedicated account manager, as a single point of contact and accessible round the clock over the phone or messenger, you get a personalized support and swift communication literally in real time. We aim at seamless problem-solving, enhancing overall satisfaction on our service delivery and partnership effectiveness through continuous communication across multiple channels.

Content moderation for an app demands a tailor-made solution aligned with your project’s unique requirements. Our customized offerings ensure that the moderation process effectively aligns with your content types, user demographics and compliance mandates. We are your extended team working together towards user safety, platform integrity and user experience.
We understand that real-time implementation of moderation guideline changes in an app is crucial for maintaining user safety and adherence to evolving content standards. Swift updates prevent harmful or inappropriate content from slipping through the cracks, ensuring a responsive and adaptable moderation system that protects both users and the app’s reputation.

Trust and Safety Services

With a multilingual and highly qualified team, Foiwe takes proactive steps when the end user conversation at your platform takes a nasty turn. To ensure such reliability, our team is always on standby. In addition, we cover a wide range of media platforms, so that no content goes unchecked. Enhance trust and safety of your platform with us.

Live Stream Moderation

Review communities and social sites that support live video streams. Perform comprehensive assessments of online communities, apps and social platforms with Foiwe's 24x7 Live Stream Moderation.

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Video Moderation

Effectively check user-generated video content to save brand image. Foiwe can deploy seasoned video moderators for evaluation of user-generated videos as per guidelines that is unique to your platform.

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Image Moderation

Ensure delivery of curated image content generated by your end user. Methodically curate and deliver visually appealing images and multimedia elements across platforms with a precise image moderation.

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Chat and IM Moderation

Pave the way for conflict-free chat and instant messaging. Our panel of expert moderators leads the path to conflict-free chat and instant messaging conversations through vigilant chat and IM moderation.

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Text Moderation

Prevent policy violations across multiple user generated text content types. Utilize text moderation to proactively thwart a broad spectrum of policy violations within comments, tweets, posts, reviews, etc.

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Community Management

Regulate healthy discussions & interactions on online communities. Promote and sustain healthy & engaging interaction in online communities through dedicated Community Moderation and Management.

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Campaign Moderation

With experienced Campaign Moderation team, Foiwe helps you to gain the upper hand while engaging users through promotional campaigns. We have sorted out scalability with the volume fluctuations.

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Short Video Review

We moderate short video clips at a fast pace as it may go viral as soon as they land at your platform. Conduct Short Video Reviews on content that ranges from under a minute to up to five minutes.

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Review & Rating Moderation

Regulate the reviews and ratings you receive online. Effectively manage online feedback through our Review and Rating Moderation services to control the spams, scams and competitors' redirects.

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Related Services

Offerings related to Trust and Safety services

Case Studies and Reports

Trust and safety specialists ensure online security. For businesses, they prevent fraud, protect data, and comply with regulations, reducing losses. For individuals, they create a safer digital space, guarding against scams and cyber threats, fostering trust and a positive online atmosphere. In short, these specialists are trust guardians, benefitting both businesses and users.

Foiwe’s trust and safety specialists ensure online platform integrity and security. They prevent fraud, protect user data, and enforce safety measures, fostering a secure and trusted digital environment.

They employ various methods, including continuous monitoring, policy enforcement, advanced technologies, and collaboration with law enforcement to identify and prevent fraudulent activities.
Key components include fraud prevention, user data protection, platform security, risk mitigation, policy enforcement, and user support.
They reduce financial losses, protect user data, ensure a secure online environment, and foster user trust, positively impacting brand reputation.
Compliance management ensures adherence to industry regulations and legal requirements, helping businesses avoid legal consequences and maintain trust and safety standards.
They develop crisis management plans to address unforeseen incidents and challenges promptly and effectively, ensuring minimal disruption to online environments.
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