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Community Management
Regulate healthy discussions and interaction in online communities.
Community Management
Success with efficient Online Community Management
In niche communities where the allowed content often falls in a grey area, moderation can be quite a challenge. Providing a safer environment to share content is the crucial goal, as the platform involves a high risk of unwanted user content.
A community moderator is responsible for enforcing community guidelines and can be required to deal with anything ranging from abusive comments, spam, and trolling.
The community manager or moderator is not just responsible for determining the appropriateness of content but is also responsible for all aspects of content, including comments. Our Moderators have in-depth knowledge on a host of topics, including cyberbullying, online harassment, privacy, and many more.
Applications and Capabilities
Chat and IM Moderation as a service, scrutinizes user ideas and discussions to validate chat content that are posted online.
Applications
- Discussion groups and Forums
- Brand Pages and handles in Facebook, Instagram, Twitter and YouTube
- Interactive platforms
Capabilities
- Online communities and forums function 24/7, and that just makes conflicts more probable. However, Foiwe’s round-the-clock moderation service minimizes that probability
- Domain Experts as Subject Matter Specialists
Benefits of Community Management
Our team of community moderators can detect threats and undesirable user activity 24/7. Furthermore, our community moderators are expert users of the platform who have a genuine interest in the online space.
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