Chat and IM Moderation

How does Chat and IM moderation protect your users online?

With the rise of social and dating apps, chat and instant messaging platforms have become a target for bizarre and explicit content. This is all about how users conduct themselves in a conversation within a chat environment. Chat moderation is to make sure that a public chat remains civil and secure no matter who is participating in it.

Foiwe’s professionals are experienced chat moderators who are trained to recognize the key phrases and words that can get other people into trouble. It takes a certain kind of personality to be good at this. 

Instant messaging provides a much more casual way of communicating with people, so it is more difficult to assess the content in chats using run-of-the-mill computational methods for moderation. 

To solve this, Foiwe’s moderation experts analyze chat sessions and messaging groups to enforce policies that are set up to prevent such misconduct. Our moderators are highly organized to handle the sheer volume of messages that may come in at one time.