Matchmaking: Helping matchmaking industry with their content moderation and scam prevention needs

We provide versatile services that offer ways for matchmaking apps to thwart such problems using Content moderation.

We monitor activities and interactions within the platform to ensure the safety of its users. Upgrade the experiences and quality of your services while maintaining a clean community for the users.

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Benefits of Matchmaking Content Moderation

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Safe online community

With our community management service, you can enforce content sharing policies within your matchmaking platform.

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Watch for exploits

Insights gathered from user-generated content and user behavior can help in upgrading experiences.

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Enhance search and match

Content tagging services enable you to feed relevant data to machine learning engines, ultimately enhancing the quality of functions in your app.

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Boosts user engagement

Users are more likely to interact with other users in a dating platform where they feel safe and comfortable.

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Reduces legal risks

By removing harmful content, fraud users and child pornography can enhance compliance and reduce the legal risks.

Our Key Metrics

We are passionate about our work. Our analysts stay ahead of the curve to provide engaging and stable experience.

0 M
Items Moderated each day
40 K
Profiles Reviewed each day
90 %
Average Accuracy
0 M
Live Streams each day
5 Y
of Experience
90 %
Availability

Service Offerings

With a multilingual and highly qualified team, Foiwe takes proactive steps when the conversation or content takes a nasty turn. To ensure such reliability, our team is always on standby. In addition, we cover a wide range of media platforms, so no content goes unchecked.

Image Moderation

Ensure delivery of curated image content generated by your end user. Methodically curate and deliver visually appealing images and multimedia elements across platforms with a precise image moderation.

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Text Moderation

Prevent policy violations across multiple user generated text content types. Utilize text moderation to proactively thwart a broad spectrum of policy violations within comments, tweets, posts, reviews, etc.

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Video Moderation

Effectively check user-generated video content to save brand image. Foiwe can deploy seasoned video moderators for evaluation of user-generated videos as per guidelines that is unique to your platform.

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Fraud Detection Services

Continuously monitor user transactions and account activities for signs of fraudulent or suspicious behavior. Our expertise to identify patterns associated with fraudulent activities, helps us to proactively prevent online fraud.

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Customer Support Help-desk

We love helping customers navigate through their queries, feedback's and complaints smoothly. With our 24/7 omnichannel availability, we provide a shorter turnaround time and guarantee your workflow is uninterrupted.

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Managed Services

Managed services for a matchmaking platform are tailored made to reduce your operational costs by leveraging our specialized expertise. You can focus on strategic objectives and core competencies while we manage the operations.

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Moderation Approach

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AI and Automation Moderation

This help businesses save time and resources by automating the process of reviewing and filtering user-generated content. Also  maintaining brand safety and compliance with community guidelines.
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Manual - Human Moderation

Manual moderation allows for a more subjective review of content, where moderators can use their discretion to determine if certain content violates community guidelines or advertising policies.

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Customized Moderation

The customized or tailor made approach allows businesses to take advantage of the speed and efficiency of automated moderation while also providing the benefits of manual human moderation

Tailor-made and scalable solution for all content moderation needs

While a few platforms are tackling the issues related to content moderation, others are still in the process of determining their starting point. In contrast, we have already successfully implemented it.
content moderation advantages

With your dedicated account manager, as a single point of contact and accessible round the clock over the phone or messenger, you get a personalized support and swift communication literally in real time. We aim at seamless problem-solving, enhancing overall satisfaction on our service delivery and partnership effectiveness through continuous communication across multiple channels.

Content moderation for an app demands a tailor-made solution aligned with your project’s unique requirements. Our customized offerings ensure that the moderation process effectively aligns with your content types, user demographics and compliance mandates. We are your extended team working together towards user safety, platform integrity and user experience.
We understand that real-time implementation of moderation guideline changes in an app is crucial for maintaining user safety and adherence to evolving content standards. Swift updates prevent harmful or inappropriate content from slipping through the cracks, ensuring a responsive and adaptable moderation system that protects both users and the app’s reputation.

Related Services

Services helping matchmaking and dating businesses with content management and customer support needs in achieving higher user experience and retention

Case Studies and Reports

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A matchmaking moderation service is a service that ensures a safe and enjoyable online dating or matchmaking experience by monitoring and regulating user interactions, profiles and content within a matchmaking platform or app.

Matchmaking moderation is crucial to maintain a safe and respectful online dating environment, protect users from harassment or scams and promote positive interactions among members.

Matchmaking moderation typically involves a team of moderators who review user profiles, messages, and reported content to ensure compliance with community guidelines and standards. They may also employ automated tools to flag suspicious activity.

The availability of moderation services can vary. Some platforms offer 24/7 moderation, while others may have specific hours of operation. Check the platform’s policies for details.

While matchmaking moderation services strive to protect users, it’s essential to exercise caution and follow best practices for online safety, such as avoiding sharing personal information too quickly and being vigilant about potential red flags.

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